Privacy Policy

Data Controller Information

unitpronovaex d.o.o., registration number 856974358, located at Ulica grada Vukovara 58, 10840 Zagreb, Croatia ("we", "us", "our") is the data controller responsible for your personal information. This privacy policy explains how we collect, use, and protect the data we collect from users of our website and services.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The data we collect includes your name, email address, phone number, organisation details, and inquiry information when you contact us through our website forms. We also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

How We Use Your Information

We use your data to provide our online course platform pricing comparison services, respond to your inquiries, and improve our website functionality. The use of your data is based on legitimate business interests for service delivery, contractual necessity for fulfilling your requests, and your consent for marketing communications. We process your information to analyse platform pricing, prepare comparison reports, provide consultation services, and maintain ongoing client relationships.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our cookie policy.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as web hosting providers, email service providers, and analytics platforms. These third parties are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we authorise.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data under certain circumstances, object to processing of your data, and request data portability. You also have the right to withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact form submissions are typically retained for three years to maintain service continuity and support ongoing client relationships. Website analytics data is retained according to our analytics provider's retention policies, typically 26 months for Google Analytics.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server environments, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union and primarily serve EU clients, most data processing occurs within the EU. When we use third-party services that may transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Information

If you have questions about this privacy policy, wish to exercise your data protection rights, or need to contact us regarding data processing, please reach out to us. You can contact us by email at privacy@unitpronovaex.pro or by phone at +385 16431187. You may also write to us at unitpronovaex d.o.o., Ulica grada Vukovara 58, 10840 Zagreb, Croatia.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Croatia, this is the Croatian Personal Data Protection Agency (AZOP). You can find more information about filing complaints on their official website.